Skills, Talent & Firm-Level Support

SME productivity constraints are not solely financial or technological but deeply rooted in management capacity and workforce dynamics. Investments in digital tools often fail to deliver returns due to capability gaps, while advisory services remain commercially unsustainable within banking models.
This session explores how talent, management capability, and embedded support services can be integrated into SME financing models, and what institutional changes are needed to make bundled financial and non-financial services viable at scale.