Building on the launch of the NFS Best Practice Guide and resulting case studies the annual event agenda will focus on sharing insights and update on collaboration, technology adoption, sustainability initiatives, and customer-centric service design and the continuous improvement of the best practice guide.
Participant feedback on future topics will be addressed including:
- Leveraging Technology to build inclusive business models
- SME AI readiness
- Data benchmarking
- Best Practices for crises management and resilience in SMEs. Operating businesses during crises and fostering partnerships for SMEs in conflict and climate-affected areas.
- Strategies for advancing SME sustainability through technology and ESG reporting
- Building effective public-private partnerships to support small business growth
Non-Financial Services Hub
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