As a registered attendee of the 2025 Global SME Finance Forum, you will be invited closer to date to reserve your place for the study visit session of your choice. As there are limited spots for each study visit, please note that this will be on a first-come, first-serve basis.
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1.Turning Data into Client-Centric Conversations- Smart²
Smart² Personalisation – Turning Data into Client-Centric Conversations
At Standard Bank, client growth is a true partnership enabled through proactive and personalized engagements, which is deeply embedded into the values of being a people-driven business. Inspired by the transformative potential of data science, behavioral science, and artificial intelligence in financial services, we recognized the opportunity to revolutionize our client engagements to simplify business growth for every client.
Smart2 is our intelligent recommendation engine that enables our client coverage teams to have proactive and meaningful conversations with our clients. Smart2 harnesses the power of Data and Behavioral Science to generate contextually relevant client-centric engagements. Relationship Managers use Smart² to understand our clients’ needs and it enables them to show up as trusted advisors allowing them to manage their portfolios, drive entrenchment, retention and deliver a superior client experience.
- Speaker: Anna Matthews - Head, Personalisation
2.Empowering Merchants to Scale Smarter– SimplyBLU
SimplyBLU – Empowering Merchants to Scale Smarter
SimplyBLU is an all-in-one merchant platform designed to simplify operations and drive growth for small and medium-sized businesses. With features like seamless payment processing across card machines and online channels, real-time business insights, and employee management tools, it empowers merchants to operate more efficiently and make smart decisions. The platform also offers robust inventory control and enables easy setup of zero-fee online storefronts, helping businesses expand their digital footprint without added costs. Built for flexibility and scale, SimplyBLU helps entrepreneurs monitor performance, streamline staff operations, and improve customer experience. By combining payment processing, data analytics, operational support, and simplified commerce in one solution, SimplyBLU acts as a strategic partner in business success—freeing business owners to focus on growth while leaving the day-to-day complexity behind. It is the smarter, more scalable way to run a successful, modern business.
- Speaker: Norman Nyawo – Head, Merchant Solutions
3.Flexible Funding for Growth-Driven Enterprises– BizFlex
BizFlex Lending- Flexible Funding for Growth-Driven Enterprises
BizFlex is a short-term, unsecured lending solution designed to simplify funding and support real business growth. Eligible clients are pre-approved monthly, receiving tailored offers with no need to apply. With flexible repayments linked directly to daily revenue earned, BizFlex removes the pressure of fixed instalments. Businesses benefit from full cost certainty through an upfront, fixed loan price in rands—no hidden charges or monthly fees. The process is entirely digital and seamless, with funds deposited within hours, making BizFlex a truly frictionless and responsive solution aligned to business cash flow realities.
- Speaker: Keldon Moodley – Head, Product BizFlex