What does it take to turn SME support into a source of growth, innovation, and competitive advantage? This high-impact session will equip financial institutions and fintechs with the evidence and techniques to act.
Go beyond theory with candid case studies from leading financial institutions and fintechs that have successfully invested in SME growth. Speakers will unpack the strategic choices, delivery models, internal barriers, and measurable outcomes behind their initiative, revealing what generated value, what fell short, and what can be adapted across markets. Beneficiary SMEs will add a vital customer perspective, showing which solutions strengthened their capabilities, resilience, and growth.
Participants will leave with tested approaches to sharpen their SME value proposition, secure internal buy-in, and turn digitalization, AI, and resilience initiatives into stronger customer relationships and sustainable commercial returns


